Return Policy
Requirement for a valid return:
Proof of purchase (order number, invoice, etc) Reason for return has to be valid and return acceptance conditions met (check out below)
Valid conditions and reasons to return an item:
Delivery of wrong product
Delivery of defective product
Delivery of the products with missing parts
Incorrect content on website
Return/ Replacement Guarantee may not apply in any of the following conditions:
• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Any damage / defect which are not covered under the manufacturer’s warranty
About City Door
City Door : Your Trusted Source for your home
In 2025, City Door, started manufacturing and marketing of City Door uPVC Door and uPVC Sheet. City Door uPVC Door is a high-tech, synthetic product that is used worldwide as a replacement of wooden doors. City doors are durable, water-resistant, affordable and strong and are made in various colors and sizes to cater customer demand. City Door uPVC Sheet is a durable and water-resistant building material which is being used worldwide as a superior alternative of particle board, plain board, and melamine board and wood for making furniture, kitchen cabinet, false ceiling etc. The competitive advantages of using sheets are easy to fit and bend, no need for burnish or paint, less weight, competitive pricing along with durability and water resistance. City Door is now producing uPVC sheet of varying sizes, width and color for use in different types of building needs.
Its product line consists of:
Upvc Door
Wooden Door
Glass Door
Refund Policy
How long does it take to process a refund? If your product is eligible for refund and once we have completed the quality evaluation or cancellation of item(s), your refund can generally take 10-12 working days according to your preferred refund method based on your initial method of payment and the table below
The time required to complete a refund depends on the refund method you have selected.
Does City Door refund shipping fees?
-Yes, if your return is valid then we’ll refund the shipping charge as well.