How long does it take to process a refund? If your product is eligible for refund and once we have completed the quality evaluation or cancellation of item(s), your refund can generally take 10-12 working days according to your preferred refund method based on your initial method of payment and the table below

The time required to complete a refund depends on the refund method you have selected.
Does City Door refund shipping fees?
-Yes, if your return is valid then we’ll refund the shipping charge as well.